Insights

AI playbooks for law firms and professional services.

Research, frameworks and implementation guides from the Akili Global team — written for the partners, COOs and practice leaders driving AI adoption inside US firms.

WorkflowsJuly 202613 min read

How to Use AI for Business Growth: Practical Workflows for Professional Services

Beyond strategy — the concrete AI workflows partner-led firms are using right now to convert more leads, close matters faster, and lift realisation. Every workflow here is deployed in production with a US law firm client.

Growth playbookJuly 202611 min read

How to Leverage AI for Business Growth in a Law Firm

Most partners don't need another list of AI tools — they need a decision framework. Here is the 12-month sequence Akili Global uses with US law firms to turn AI into durable revenue growth.

Pillar guideJuly 202618 min read

AI for Law Firms: The Complete Growth & Efficiency Guide

A partner-level playbook for US law firms adopting AI — where it creates real leverage across intake, matter management, billing, marketing and client experience, and how to sequence the rollout so it compounds.

MarketingJune 202611 min read

Marketing Automation for Law Firms: Ethical Growth Systems That Scale

Email nurture, seminar follow-up, review requests and practice-area campaigns — how US law firms automate marketing without violating rules of professional conduct.

TechnologyJune 202612 min read

Custom Software vs. Off-the-Shelf for Professional Services Firms

A decision framework for when US law firms and consultancies should buy SaaS, configure platforms or build custom — and how to avoid the worst of both paths.

SalesMay 202610 min read

AI Proposal Writers for Professional Services: Speed Without Generic Output

How to configure AI proposal tools that pull from your win library, enforce brand voice and partner review — for consultancies, law firms pitching institutional work and advisory practices.

OperationsMay 202611 min read

Workflow Automation for Professional Services Firms

Beyond AI hype: the high-volume handoffs — intake, onboarding, approvals, billing prep and client reporting — where Power Automate and integrated scripts save hundreds of hours per quarter.

Case StudyApril 202610 min read

Law Firm Matter Automation: A Case Study in Intake-to-Close Efficiency

How a 45-lawyer US litigation firm reduced matter admin time by 32% — intake routing, document assembly, deadline tracking and client updates wired into practice management.

AIApril 202612 min read

AI Knowledge Assistants for Professional Services Firms

How to deploy governed retrieval over precedents, matter history and methodology — so lawyers and consultants get answers in seconds without breaching confidentiality or hallucinating policy.

OperationsMarch 202614 min read

CRM Implementation for Professional Services: What Actually Makes It Stick

Why CRM projects fail in law firms and consultancies — and the adoption, data and integration choices that turn Salesforce, Dynamics or HubSpot into a revenue system partners will use.

MarketingMarch 202613 min read

Local SEO for Law Firms: A Practical Playbook for US Markets

How regional and boutique law firms earn visibility in Google Maps and local search — technical foundations, practice-area pages, reviews and content that converts visitors into consultations.

SalesFebruary 20269 min read

Consulting Proposal Automation: From RFP to Signed SOW Faster

How boutique consultancies and professional service firms cut proposal cycle time by 40–60% with AI-assisted drafting, CRM-fed templates and structured partner review.

AccountingFebruary 202611 min read

AI for Accounting Firms: Practical Applications Beyond Tax Season

How US CPA firms and advisory practices use AI year-round — client communication, workpaper review, advisory upsell and staff leverage without compromising professional standards.

StrategyJanuary 202612 min read

Building an AI Roadmap for Professional Services Firms

A 12-month planning framework for partners and COOs — how to prioritise AI initiatives, assign ownership, set governance and sequence wins without boiling the ocean.

Microsoft StackJanuary 202610 min read

Azure OpenAI vs. Microsoft Copilot: What Professional Services Firms Actually Need

A practical comparison for COOs and IT leaders at US law firms and consultancies — when to use Copilot out of the box, when Azure OpenAI earns its place, and how to avoid paying twice for the same capability.

ProductDecember 20258 min read

Introducing Akili Legal360

Akili Legal360 is the end-to-end AI and automation platform built for US law firms — intake, drafting, knowledge, billing and client experience in one Microsoft 365-native solution.

ProductDecember 20258 min read

AI Receptionist for Law Firms

How AI receptionists are replacing voicemail and overloaded front desks at US law firms — answering calls, qualifying enquiries and booking consultations around the clock.

MicrosoftNovember 20259 min read

Building a SharePoint Knowledge Base for Your Law Firm

How to turn your firm's scattered documents, precedents and matter histories into a searchable AI-powered knowledge base on SharePoint — without a massive KM project.

MicrosoftNovember 202510 min read

Power Platform for Professional Services Firms

How US law firms and accounting practices use Microsoft Power Platform to automate intake, onboarding, approvals and client workflows — without writing code.

IndustryOctober 202510 min read

Key AI Trends for Law Firms

The AI trends reshaping US legal practice right now — agentic workflows, embedded Copilot, knowledge graphs and the shift from experimentation to production deployment.

OperationsOctober 20259 min read

Billing and Time Capture Automation

How US law firms are using AI to eliminate billing leakage, automate time entry and improve realisation rates — without adding friction for attorneys.

GrowthSeptember 20259 min read

Measuring AI ROI in a Law Firm

The metrics, baselines and reporting framework US law firms need to prove AI investment is delivering real returns — not just generating excitement.

ProductSeptember 20258 min read

Client Portals for Law Firms

Why secure client portals are becoming essential for US law firms — and how to implement portals that improve communication, reduce admin and strengthen retention.

OperationsAugust 20259 min read

AI Legal Intake Automation

How US law firms are using AI to qualify leads, run conflict checks and book consultations automatically — turning intake from a bottleneck into a growth engine.

ComplianceAugust 202510 min read

AI Document Drafting and Legal Ethics

Ethical obligations when using AI for legal document drafting — competence, confidentiality, supervision and the practical guardrails US law firms need in place.

IndustryJuly 20259 min read

Automation Opportunities for Accounting Firms

The highest-ROI automation targets for US accounting and advisory firms — from client onboarding and document collection to review workflows and advisory upsell.

GrowthJuly 20258 min read

How Small Firms Compete with AI

Boutique and small law firms are using AI to match the responsiveness and throughput of much larger competitors — here is the playbook for levelling the playing field.

IndustryJune 20259 min read

How AI Is Transforming Law Firms

From intake to matter delivery, AI is reshaping how US law firms compete — and the firms moving first are pulling ahead on margin, speed and client experience.

MicrosoftJune 202510 min read

Microsoft Copilot for Professional Services Firms

A practical guide to deploying Microsoft Copilot across law firms and accounting practices — licensing, use cases, governance and the workflows that deliver ROI fastest.